Benefits of a Technical Support Contract

 

TELEPHONE SUPPORT DIAGNOSTICS
W/out contract
With a contract
Cybermation Office System
$$$ per hour
UNLIMITED
Cybermation Cutting Table
$$$ per hour
UNLIMITED
Cybermation Controller Electronics
$$$ per hour
UNLIMITED
Plasma Power Supply
$$$ per hour
UNLIMITED
Software Applications Support
$$$ per hour
UNLIMITED
 
CYBERMATION SOFTWARE SUPPORT
Original Software Replacement (3 1/2' disks)
Call for prices
No Charge
Security (SAC) Code Replacement 
Call for price per code
No Charge
Cybermation Software Updates
Call for prices
No Charge
 
CIMTEC ONSITE SERVICE 
Cimtec Onsite Labor Rate*
Standard $$ per hour
REDUCED $30 per hour
Cimtec Travel Rate**
Standard $$ per hour
REDUCED $30 per hour
Cimtec Factory Repair*
Standard $$ per hour
REDUCED $20 per hour
* Onsite labor or factory repair does not include parts.  Additional parts are extra.
** Travel rate does not include travel related expenses.  All travel expenses will be billable. 

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Cimtec Inc.
147 Summit Street • Building 3-B • Peabody, MA. 01960
Phone: 978-532-7102 • Fax: 978-532-7199.
Copyright © 2004 - Cimtec Inc